About the Role

This is a senior leadership role at the heart of our Sales & Distribution function — managing a team of Relationship Managers, driving broker engagement, and owning a portfolio of your own.

You'll be the person your team turns to for guidance, escalations, and the kind of technical product knowledge that helps a broker say yes. You'll work closely with Credit, Settlements, and our Manila team to keep the machine running smoothly — and you'll play a genuine role in shaping the strategy that drives our Third Party channel forward.

It's a hands-on role. You'll be managing pipelines, coaching performance, running webinars, calling brokers, and supporting deals when the team needs you to step in. If you're looking for a role where you sit behind a desk and delegate everything, this probably isn't it. If you want to lead a high-performing team and stay close to the action — keep reading.

What You'll Be Doing

• Leading a team of Relationship Managers through day-to-day operations, performance management, onboarding, and coaching
• Managing pipeline activity, pricing scenarios, escalations, and broker complaints across the team
• Monitoring KPIs and driving performance to meet agreed sales targets and financial goals
• Owning and growing a portfolio of accredited brokers through proactive outreach and relationship development
• Providing technical scenario and product guidance to mortgage brokers to a high standard and on time
• Running broker-facing webinars, training sessions, and product presentations
• Keeping on top of credit policy changes and ensuring your team and broker partners are up to speed
• Driving Direct Channel loan originations — generating, qualifying, and converting leads into settled loans
• Assisting in the development and implementation of Resimac's Third-Party distribution strategy
• Completing monthly commission reporting, probation reports, and performance appraisals for your team

What We're Looking For

Experience & Knowledge

• 3+ years working in the mortgage industry — you know how the broker channel works
• Demonstrated team leadership experience
• Strong working knowledge of mortgage distribution through both Broker and Direct channels
• Solid understanding of mortgage lending processes, credit policy, and origination systems
• Familiarity with the NCCP Act and Privacy Act

Attributes

• You genuinely care about brokers and the customer experience behind every deal
• Excellent communicator — clear, confident, and credible with brokers, peers, and leadership alike
• High integrity, maturity, and commercial judgement
• Flexible and adaptable — you can shift gears when the business needs it
• Happy to roll your sleeves up and support the team when it matters
• Comfortable working across a diverse range of internal and external stakeholders

Qualifications

• Certificate IV in Mortgage Broking & Finance

Why Resimac?

• A genuine leadership role with real scope — not just a title
• Be part of a growing, purpose-driven non-bank lender with a strong market presence
• Work alongside a collaborative team that knows its stuff
• Based in Sydney CBD (201 Kent Street) with access to an experienced, close-knit national team
• Competitive remuneration with commission structure

If you're a mortgage professional who's ready to lead a sales team, stay close to the broker network, and make a real commercial impact — we'd love to hear from you.

Apply now through SEEK, or reach out for a confidential conversation.