The Role

The role holder is responsible for establishing and leading quality assurance across key risk, AML and regulatory processes at Resimac. This role designs and executes QA frameworks over manual and system‑supported controls, identifies themes and systemic issues, and provides clear insight to support remediation and continuous improvement. The QA Manager plays a critical role in strengthening control assurance, particularly during the current uplift phase where consistency, evidence and operational discipline are essential to maintaining a defensible compliance position.

Key Responsibilities

• Develop and implement quality assurance processes and procedures.
• Identify, assess, and prioritize risks across all operations.
• Ensure compliance with regulatory requirements and internal policies.
• Collaborate with various departments to integrate quality and risk management practices.
• Monitor and analyze performance metrics to identify areas for improvement.
• Prepare and deliver reports on quality and risk management activities.
• Train staff on quality assurance and risk management best practices.

Qualifications

• Bachelor's degree in Business Administration, Quality Management, Risk Management, or a related field.
• 3+ years of experience in quality assurance and risk management.
• Strong knowledge of regulatory standards and compliance requirements.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Detail-oriented with a focus on continuous improvement.

Skills

• Quality Assurance
• Risk Assessment
• Compliance Management
• Process Improvement
• Data Analysis
• ISO Standards
• Regulatory Compliance
• Project Management
• Internal Auditing
• Report Writing